admin response

We have a way for people to share tags within teams via the TeamFeed service. You create a group, invite people to the group, and each group has a tag collection that is automatically synchronized with all team members when they sign in (you can set Taglocity to automatically sign you in). Any content published (emailed) to the group with tags is seen by all others in the group when they browse for it, search, or subscribe to alerts based on their criteria.

We do not yet have a way to say 'leave tags on group emails and strip them off all other outgoing email' so you'd have to privately tag customer content so the tags don't travel, then afterwards send a copy to the group with public tags.